CK333 Support and Media Contact
If inquiries come at 11 PM, CK333 Support starts working; press, media and general assistance are on one page, so the running around decreases
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CK333 Support Desk
Just as files are organized in the Dhaka office, CK333 Support also has a separate path for organized media questions, publishing permissions and brand information
Usually a response is available within 1 business day; if there are questions about bKash, Nagad and Rocket, they are explained in clear terms to avoid misunderstandings
Press Contact
Email: [email protected]
Response time: 9:00 to 18:00, Monday to Friday
Requests sent from Dhaka are faster when the file name and subject are clear
Read about usMedia Resources and Brand Files
Press Kit
Here is a brief introduction, 2026 update notes and usable screenshots so journalists get everything they need in one packet
Brand Assets
Logo, colors and usage guidelines are compiled together; for print, online and social posts these are easy to use
Executive Profile
The team, workflow and a summary of the journey started in 2014 are here; editors quickly understand the background
Having these three things together makes publication preparation easier; then see the general contact path
General Contact Path
Account Help
For login, security and app-related small issues this is a good starting point; often resolved in two small steps
CK333 Login GuideApp Help
If you have questions about downloading, installing and updating the APK, this section helps; instructions are clear even on older phones
CK333 App PageWhether you come from Dhaka, Chittagong or any other city, the same support flow applies; the answers to media questions are in the next section
Media Q&A
How to obtain information for publication?
Start from the press kit and brand assets page; then sending specific questions yields faster answers
Can screenshots be used?
Yes, you can use the files in Brand Assets as long as the context is kept clear in the publication
How quickly is support available?
Usually a reply is sent within 1 business day; for urgent media notes, specify in the subject line
CK333 Support, CK333 Contact and CK333 Help work together to the final step of downloading the APK and proceeding in the app
Quick Start
1: Get APK
Download the file from the button below; most Android users can start in 3 minutes
2: Log in
Within half a minute, create your account; if you have previously saved information, it makes it easier
3: Get help
If you get stuck, return to the CK333 Support page where the contact paths and help information are organized
Download APK now, and stay connected with CK333 Support
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